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My Inquiry:

From: iloverickcabrera@gmail.com
Date: 5/5/2014 9:32:07 PM
To: CustomerCare@VictoriasSecret.com
Subject: Comments, Questions or Suggestions

From: Rick Cabrera Email: iloverickcabrera@gmail.com Order Number: Comments:

Dear Victoria’s Secret,

I am a regular shopper at your fine store. I have a special request. Mother’s Day is coming up and I’d like to get my mother something comfortable, yet classy, with her name embroidered on it. Something like this but with her name on it. They look comfortable.

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Do you think this is the best choice or should I go for something classier, like this?

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I just cannot make up my mind. The first one seems more comfortable, but the second one seems classier. Could you embroider her name on something like the second one? Maybe on the center thing. She would love that. Dad died a few years back and he always wanted her to have something like this with her name on it. If you can, her name is “Mary Lou Riesellstein.” The price is not important, I will pay anything for my mother to be happy. If you have any suggestions please feel free to contact me.

Best Regards,

Rick Cabrera

Their Response:

Hello Rick,

Thank you for taking the time to contact us. You have asked if we can embroider something for your mother for Mother’s Day. It is my privilege to respond to you personally.

I apologize for any disappointment this may cause.

While we offer many beautiful, classy corsets to choose from, we do not offer embroidery services.

I invite to view our gorgeous selection with the link below:

http://search2.victoriassecret.com/?q=corset&theme=vs

Rick, thank you for contacting Victoria’s Secret. I hope you are able to find your mother the perfect gift. If there is anything else with which we can further assist you, please be sure to email or call us at any time.

Sincerely yours,

Holly E.
VictoriasSecret.com Customer Service

Visit http://www.VictoriasSecret.com
Phone 1.800.475.1935 or (outside the U.S. and Canada) 1.937.438.4197
Fax 1.937.438.4290

–Original Message–

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